HOW TO CORRECTLY CHOOSE YOUR INDICATORS ?
CMMS software offers a large number of indicators. To choose which ones will be really useful and to build your dashboard, your choice must be thought through and constructed to meet the specific needs of your business or State Government Office.
Do do so, it is important, at the outset of the project, to consider two key issues :
- What indicators are needed ?
- What is the purpose of setting up a CMMS ?
Even if the expectations vary, the results must meet the requirements of both ground-operators and management teams (Maintenance Management, General Management, Elected Officials…).
It is therefore necessary to identify the indicators that are really useful on a daily basis : knowing what equipment requires maintenance, what the regular preventive measures are, what statistics are really needed on an ongoing basis etc. The choice must be made in accordance with the indicators’ quality and relevance.
A good indicator must be :
- useful,
- reliable and accurate,
- relevant to the strategy and established objectives,
- easily understandable to the various users.
Depending on the analysis needs, an indicator will be defined for, more or less, a long period of time.
During the installation of your CMMS, the help of a support and project management team (read our article on this subject/link) will allow you to create your dashboard. The dashboard will then be used to monitor and analyze the collected data. There are no reliable indicators without well thought-out data parameters !